Overview
Papyrio is a PDF toolkit at papyrio.net. This page covers what data we collect and what we do with it.
Files you upload
Files you upload are sent directly to our conversion server for processing. We do not store your files. They exist in memory only for the duration of the conversion and are discarded immediately after the PDF is returned to your browser. We never read, index, or share the content of your documents.
Data we collect automatically
When you use Papyrio, our server logs the following for security and rate-limiting purposes:
- IP address
- Request timestamp
- HTTP method and path
- Response status code
We keep these logs for up to 30 days. We don't share them or use them to identify you.
Cookies
Papyrio does not use advertising cookies. Clerk sets a session cookie to keep you signed in, and we store your language preference locally — both required for the site to work. We use Vercel Analytics for anonymous, aggregate usage statistics, which sets no cookies. We also use PostHog for product analytics (which pages and tools get used) to improve Papyrio; this sets a cookie only after you accept the cookie banner shown on your first visit. You can decline it, or change your choice at any time by clearing your browser's site data for papyrio.net.
Third-party services
File conversions are processed using LibreOffice, Tesseract, and other open-source tools running on our own server. Your files are never sent to third-party APIs.
- Clerk — handles authentication. Processes your email address and name when you create an account. See Clerk's Privacy Policy.
- Stripe — handles payments for Pro subscriptions. We never see or store your card details. See Stripe's Privacy Policy.
- PostHog — product analytics, only after you accept the cookie banner. See PostHog's Privacy Policy.
- Vercel — hosts the frontend and may collect standard access logs. See Vercel's Privacy Policy.
Children
Papyrio isn't for children under 13. We don't knowingly collect their data.
Changes
If we update this policy, the date at the top changes. Using Papyrio after a change means you accept the update.
Contact
Questions about this policy? Email us at hello@papyrio.net